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Google Reviews

 

Scott,

Just wanted to thank you again for your amazing advice this morning over the phone which helped me successfully retrieve my wedding ring from the bathroom sink! It saved us time, money and a lot of tears! I really appreciate your generous assistance. I have written you a glowing review on Google and will definitely recommend you to all my friends! Have a great day.

Anna


Hi Scott – just wanted to let you know how pleased I was with the whole experience of dealing with your business.  From the moment I called you on a Monday morning when you were sick with the flu yet you still arranged our job to the guy on the job who was very pleasant to your follow up letter – well done.

I’m the general manager of a wealth management business and I’m blown away by how you have nailed your customer service.  Wish my team was half as good.
Thanks, Jackie

I just wanted to send a little note to say a big thanks for sorting out our flushing toilet issue. Zac was very professional and a great job. We were most impressed with the complimentary return visit when the issue flared again.

Having moved to a new house in a new suburb, we were looking to potentially trial a local plumber. However, after the level of service offered by Guardian we will continue to be loyal customers.

Thanks again!

Georgie


Thanks Scott for repairing the water pipe so quickly.
Very impressed with Zack…one of your younger plumbers. Friendly, personable and efficient. Excellent addition to your team!

Peter Macris


 

Hi Scott,

Once again, thanks very much for your prompt professional service. 10/10 as usual.

If I remember correctly, you have a baby. I say this as I think he/she was born around a similar time to ours in Jan of this year. I hope you are all going well!

Thanks again.

Cheers,

Will


 

Hi Scott

Just wanted to say thanks…

You replaced the taps at my place after a burst water main and you suggested I should claim from my water provider.

I would never have thought to do this, but I did, and they paid in full – for new taps and for your fees.

So I’m very pleased!

Thanks & regards

SHARON


Hi Scott,

Just want to let you know the young fella that installed the fridge had a very pleasant demeanour for a tradesman & conducted himself very well – this was refreshing & if he conducts himself with all your customers as he did me you can rest assured he representing your business well.

Regards,

Brett


Scott,

Thanks for coming out to the property yesterday. Your prompt and thorough service was a refreshing change. We’re thrilled with the results and the diligence and professionalism shown. I’d happily recommend your services to anyone….especially the camera inspection. Who would have thought blocked drains could be so fascinating!

Thanks again
Regards
Kat
(Toorak)


Scott at Guardian Plumbing is one those rare people who still retain their integrity and work ethic in practice. I called on a Monday morning with an overflowing toilet during one of Scott’s busiest times. He still answered my call with respect and promptness. He gave clear advice and managed, within an outrageously busy schedule, to come as soon as was possible (that same day). He went about fixing the problem with no fuss and an air of professional know-how that only comes with decisive action and years of hard-earned experience. He was able to arrange payment swiftly and efficiently and he also offered all sorts of companionable advice. This is the kind of business that puts others to shame. I now keep his magnet on the fridge within easy reach of the phone. Next time, I will be in no doubt as to who to call.

Ian Dixon, TV director & Academic lecturer


Scott,

Thank you so much for your prompt, courteous and professional service yesterday. When you have a plumbing issue with a bathroom in a B&B, any downtime is a loss of income and your friendly & punctual service allowed us to have the room back up and running almost immediately.

Thanks again.

Cheers, Paul.

Paul Humphreys, Robinsons in the city

www.robinsonsinthecity.com.au


Hello Scott

I am just sending you this short note to express my appreciation for your fantastic and consistent level of service over the last few years.

As a property manager I need reliable tradesmen whom I know will make sure the job is done exceptionally well the first time round.  I also need to keep my landlords up-to-date with details of works involved.  Your services have exceeded these basic needs as you have also been very accommodating to urgent maintenance calls and have always kept me up-to-date through regular communication.

Your sound advice, as a true expert, has also been exceptionally valuable. It is due your professional level of service that my service to my clients is streamlined and efficient. I keep my clients fully informed without me needing to chase up.

Congratulations on excelling in your field and thank you.

Regards

Marios Mardapittas
RELATIONSHIP EXECUTIVE

RUN Property

RUN property


If there could be  an upside to having Plumbing problems, it would be that existence

of Guardian Plumbing.

Scott of Guardian Plumbing was not only punctual and efficient, he actually cared about

providing a thorough service and respected my property in the process.

Rhonda Young

Toorak


Hi Scott,

I write to thank you for your dil

igence and hard work ethic whilst servicing our landlords and tenants, as Guardian Plumbing & Gas Services.

Your knowledge of both plumbing and gas repairs means that in most cases, I only need to send one contractor, as opposed to two. Thus saving time for my tenants and cost for my landlord.

My clients have given feedback that they were extremely happy with your promptness and friendly manner throughout the service call, and your detailed invoices have been well received by owners.

Time and time again, you have made yourself available not only emergency work but also at short notice, which is again very much appreciated to all parties concerned.

I have no hesitation in recommending your services and look forward to long and happy association.

Kind Regards,

Amanda Eichorn

Portfolio Manager

Hocking stuart

South Yarra   85 Toorak Road, VIC 3141


Dear Scott,

Just a note to thank you for your fantastic service!

Your consistent follow up and informative explanations make my job so much easier and helps to keep my clients happy.

Not only do I have complete confidence in your quick and experienced service but also in the quality of the work you do!

Thanks so much for all your help so far!

Kind Regards,

Abigail Greer
Portfolio Manager

Hocking stuart

South Yarra   85 Toorak Road, VIC 3141



Hi Scotty,

I just wanted to let you know how much my tenants and my landlords appreciate your professionalism when at a job.

There has been countless times when I have sent you out to a difficult job and I expect to hear bad news; yet you seem to be able to fix the job at minimal cost to the owner and at almost no disruption to the tenant.

Your invoices are second to none with detail of what the problem was; how long it took you and any recommendations that you may have. This makes the landlord understand the problem and invoice and yes makes my job much easier!

I would have no hesitation in recommending you to any of my owners.

Thanks

Megan Ryan

Relationship Executive

Run Property


I had an emergency at home due to a car running over my water mains at the front of the house, water was spurting up in the air with hundreds of liters being wasted. I called Guardian plumbing who were their in 15 minutes which helped save a lot of water from being wasted and fixed my emergency.

I was caught out by my emergency and didn’t have the cash on me, eftpos facilities made things easy from my end.

Great company, great speedy service and reasonably priced.

Thanks Guardian!!

Barry Gallacher

Richmond, VIC


To Whom it May Concern

Guardian Plumbing attended to our gas space heater over several weeks in Winter 2008 and from the start, showed they were committed to finding a solution. Scott was tireless in his efforts to help us out. He was punctual, helpful and informative – there when we needed him. Our heater is now back on line thanks to Scott and the great service of Guardian Plumbing.

M A Johnston
Windsor


“As a property manager it is essential to be able to rely on the services of reliable tradespeople. Guardian Plumbing and Scott Berkefeld in particular has been a pleasure to deal with. He is prompt to respond to my job requests, the work is carried out to a high standard and he is courteous when dealing with valued clients. Nothing is too much trouble and it is great to be able to count on his expertise on jobs both small and large.

Susy Lawson (property manager at Jellis Craig) “

Thanks Scott

Susy Lawson
Senior Property Manager

Licensed Estate Agent
Jellis Craig – Hawthorn



Dear Scott,

I just wanted to thank you for coming out today, we really appreciate it and will be in touch about future jobs as well as recommending you to our friends in the area – it is great to find a reliable plumber.

Thanks

Christina


A catastrophic failure of the plumbing pipes in a strata unit would be any landlords worst nightmare , especially when having just departed for overseas travel. My managing agent sent a plumbing company to conduct the repairs. After 3 weeks of mucking around and absolutely no progress toward getting the thing fixed and only the sky being mentioned as the limit for the repair costs. More over , given the impression that they wanted to get in like Rambo and shoot the place up , I resigned that I would have to cut my trip short and return to manage this mess myself. In desperation I consulted the owners corporation manager and he recommended Guardian Plumbing. After a brief exchange of emails and a phone conversation , I was confident that I was dealing with a competent trades person and things were going to work out alright. Scott designed and executed a repair that didn’t involve destroying the place. It had the absolute minimum impact on the environment and most importantly my tenant. The job was done quickly , on time and for the quoted price. I have the highest regard for this company and have no hesitation in recommending them to anyone.

Trevor Wigg South Yarra


Hi Scotty and the Guardian Plumbing team, I wanted to write you a note to let you and any future customers know what an amazing job you did on my father in-laws bathroom. We called you on the Tuesday to see if you could replace a whole bathroom from a spa bath to a walk in shower and by Friday we had a new shower and new plaster. Not only did you work on the property for a full two days on short notice but you ordered the most reasonably priced shower for the allocated area and did all the organising yourself. In such a stressful time we didn’t have to think of a single thing. Sadly my father in law has now passed away but those few days that we dealt with you were easy. Thanks again, your help was appreciated.

Megan Ryan Carnegie


 

We’ve completed two extensive Richmond house renovations over the last 10 years and our second renovation was completely managed by Guardian plumbing. Scott was so thorough and patient with us, guiding and advising us. It took 3 years in total and Guardian plumbing was there every step of the way. I couldnt recommend … them more highly. Ive even joked to Scott that Im going to miss him and his crew now that its all over. Maybe we might be inspired to do a third house!

Jo Ryan Richmond


 

Scott is reliable, knowledgable, and friendly. In my case he went to the extra effort and got the supplier to provide replacement parts for free. Working with Scott is like having a mate who’s a plumber.

John Paul Collingwood


 

Hi Scott,

I received your letter today. Many thanks for sending it, and for the good service you and your staff provided.

Definitely, I will contact you for any future jobs that may arise and will recommend you to my friends and workmates.

At the moment, I will await for your invoice, please submit it, the job performed was excellent.

Kind regards, 

M Torres
Brunswick VIC


Dear Amanda, many thanks.  We very much appreciate the great work and care taken by your company.  Payment will be made today.

Cheers
Kate

K Molloy
Director 
Corporate Services and Planning
State Library of Victoria


Hi Scott,

Thanks very much, I’m very pleased with your service.

Regards

T Kambasis


Thanks Amanda

David did an excellent job and is a credit to your company

Thank you
A Mouw


Thanks Scott for a job well done.

I can finally shower again!

Paul Mathers

Exhibitions and Trade Fairs Pty Ltd (ETF)


Thank-you very much for your great service. David was very courteous and prompt. We will  be in contact again.

 With kind regards,

N Keenan


Hi Scott

Thanks so much for all your work – everything is running as it should be.

Neala


Scott,

Thank you for your prompt service prior to Christmas. Much appreciated.

 Liam


Hi Scott

Thank you so much – Dave was amazing – very efficient and thorough! (and the water hammer has gone so that was an added bonus!)

Kind Regards

Bianca

Acot Vale

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Guardian Plumbing & Gas Services Plumber in Melbourne
2 Adam Street, Burnley VIC 3121
Tel:+611300138973