About Guardian Plumbing & Blocked Drains

Trusted Local Plumbers with 35+ Years of Hands-On Expertise

At Guardian Plumbing & Blocked Drains, we are a family-owned Hawthorn business built on honesty, respect, and real workmanship. With more than 35 years of local experience and thousands of happy customers across Melbourne’s Inner Eastern Suburbs, we deliver plumbing services that are reliable, economical, and backed by genuine care.

Who We Are

Guardian Plumbing & Blocked Drains is a family-operated plumbing and gas business based in Hawthorn. We help homeowners, businesses, and property managers across the Inner East with fast, honest, and long-lasting plumbing solutions. Every job we take on reflects our commitment to quality, safety, and respectful customer service.

What We’re Known For

35+ years on the tools

200+ verified 5 star Google reviews

Fully licensed and insured

Family owned and operated

Trusted across Hawthorn and Melbourne’s Inner East

When you choose Guardian Plumbing, you get expert advice, transparent pricing, and plumbing and blocked drain solutions designed to last.

Why Locals Choose Guardian Plumbing

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Family Values Service

We are not a franchise. When you call Guardian Plumbing & Blocked Drains, you deal directly with a local family business that takes personal responsibility for quality, communication, and follow-through.

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Honest Pricing Always

We do not use cheap callout gimmicks or confusing upsells. You receive real advice, clear pricing, and solutions that make sense for your home or business.

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Satisfaction Guaranteed

Every job is backed by our lifetime labour guarantee. If something is not right, we return at no cost and make it right.

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Clean and Respectful Work

We treat your home the way we treat our own. Drop sheets, careful handling, clean workspaces, and full respect for your time and property.

Our Technology and Capabilities

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Advanced Drain Solutions

With more than 15 years of experience in hydro jetting and CCTV drain inspections, we clear blocked drains others cannot fix. We use locator technology to pinpoint issues without digging, saving you time, stress, and thousands in potential repairs.

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Smart Diagnostics

Our equipment allows us to diagnose faults quickly and give you clear options in simple, easy to understand language.

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Long Term Prevention

We look beyond the immediate fix. If we see worn flexi hoses, failing valves, or ageing components, we let you know so you avoid future emergencies.

What Our Customers Say

The majority of our work comes from repeat clients and word of mouth referrals. Our customers appreciate the honesty, the care, and the consistent results that Guardian Plumbing & Blocked Drains delivers every day.
Excellent
Based on 220 reviews
I wish I could give Scott more stars!!!
Absolute legend!!!
I’m at the top of an old 60’s block of apartments. I struggled with really poor water pressure for years. After many other plumbers either over quoted or couldn’t figure out the problem, I had given up in frustration. I’m so glad I tried one more time and got in contact with Guardian. Straight away Scott understood exactly what the problem was and how to fix it. He found a solution that was smart, efficient and saved my bathroom from any damage. He fixed a problem that’s been driving me crazy for years, and in just a day!!! I can’t recommend him enough. He has a great deal of knowledge and experience. If you’re looking for an honest reliable plumber who really knows their stuff, trust me call these guys!!!
Response from the owner:Hi Vanessa Molnar,

Thank you so much for the glowing review about Scott and Guardian Plumbing and Gas Services! We're thrilled to hear that Scott was able to solve your water pressure issue efficiently and effectively. If you ever need any more plumbing work or assistance, remember that we're always here to help. Just give us a call!

Best regards,
Guardian Plumbing and Gas Services - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scott is super easy to work with. He has come out to my apartment twice to help with toilet leaks/flushing issues and he gets the job done quickly and easily. Great communication and really friendly demeanour. Would definitely recommend him for any plumbing needs!
Response from the owner:Thank you so much for the kind words, Shelley! We're glad we could help with your toilet issues. If you ever need assistance with plumbing again, don't hesitate to reach out. Guardian Plumbing and Gas Services is always here for you! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Had a great experience with Scotty - he was punctual, knowledgeable and generous with advice. He replaced our hot water system efficiently and neatly, in very short notice, thanks for your help Scott!
Response from the owner:Hi Lauren! Thank you for your kind words about Scotty. We're thrilled to hear that he provided you with excellent service. If you ever need more plumbing work done, feel free to reach out to Guardian Plumbing and Gas Services. We're always here to help! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
I couldn’t recommend Scott more highly for his knowledge and honesty. He took the time to properly think through the problem and proposed a way of installing a new hot water system with less lag time and inefficiency.

In the end, he suggested an electrician might be able to repair the existing gravity fed system, effectively doing himself out of a job, and he was right. This was after several other plumbers had told me it was beyond repair. Thank you Scott!
Response from the owner:Thank you so much for the glowing review, Daniel! Scott always goes above and beyond to provide the best solutions for our customers. Don't hesitate to reach out if you need any more assistance in the future. For all your plumbing needs, remember Guardian Plumbing and Gas Services is always here to help! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Prompt, courteous and good communication. Highly recommended!
Response from the owner:Thank you so much for your kind words, Joe! We're thrilled to hear that you had a positive experience with us. If you ever need any more plumbing work done, feel free to reach out. Guardian Plumbing and Gas Services is always here to help! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scott provided clear advice and reasonable value for a non-urgent job with only a couple of days notice. Thanks Scott.
Response from the owner:Hi T! We're thrilled to hear that Scott was able to help you with clear advice and reasonable pricing on your non-urgent job. We're always here to help with any plumbing needs you may have in the future. Feel free to contact Guardian Plumbing and Gas Services anytime! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scott was brilliant, punctual and knowledgable. Friendly and helpful kept us informed all the way through the job. Didn't try to extend the job with unnecessary works. Works carried out to high standard as expected from a master plumber. Would highly recommend to those with plumbing needs.
Response from the owner:Thank you so much for your kind words, Ian! We're thrilled to hear that Scott provided you with excellent service and met your expectations. If you ever need help with plumbing work in the future, don't hesitate to reach out. Guardian Plumbing and Gas Services is always here to assist you with any plumbing needs. - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Highly recommend Guardian Plumbing👌
Very professional ⭐️⭐️⭐️⭐️⭐️
Scott is punctual, organised, knows his trade, efficient, resilient, and leaves the workspace very clean when he’s finished.
Excellent communication & 5 star plumbing completed by Scott.
Upgrades to my apartment bathroom & ensuite look fantastic.
Will definitely contact Scott (Guardian Plumbing) if I need any plumbing jobs done in the future.
Response from the owner:Thank you so much, Julie! We're thrilled to hear that you were impressed with our services and Craig's work on your upgrades. Remember, we're always here to help with any future plumbing needs you may have. Don't hesitate to reach out to Guardian Plumbing and Gas Services anytime! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scottie is a legend! Highly recommend!
He offers honest, professional and prompt service at reasonable prices.
Before the appointment he asked me to send through a few pics so we could discuss, and he could come equipped with the correct parts for the job. He arrived on time, was professional and honest, he showed me what he was doing and why and that made me feel at ease that I was not being taken advantage of.
Even though the work I requested was mainly in the bathroom he still took the time to check the kitchen for any potential issues.
As a first home-owner, I feel much more at ease after his visit. Thank you.
Response from the owner:Hi MelissaP,

Thank you for your kind words! We're thrilled to hear that Scottie provided you with such a positive experience. Offering honest, professional, and prompt service is our top priority, and we're glad you felt at ease throughout the process. Remember, we're always here to help with any plumbing needs you may have in the future. Don't hesitate to reach out to Guardian Plumbing and Gas Services anytime!

Best regards,
Guardian Plumbing and Gas Services - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Fantastic and prompt service for my urgent plumbing issue! It wasn’t an easy job but Scottie stuck with it and gave me some very clear and practically minded advice about my old plumbing challenges. Excellent work. Will use again. Thank you
Response from the owner:Hi Katherine, thank you so much for the glowing review! We're thrilled to hear that Scottie provided excellent service and practical advice for your plumbing issue. Remember, we're always here to help with any future plumbing needs you may have. Feel free to reach out to Guardian Plumbing and Gas Services anytime! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Thanks so much to Scott for his wonderful service — honestly one of the best we’ve had so far. He fixed our leaking pipe, went through the house to repair all the worn-out pipes and taps that had been bothering us, and even cleaned up after finishing the work. He’s knowledgeable, professional, easy to communicate with, very friendly, trustworthy, punctual, and charges a fair price. What stood out most is that he doesn’t just treat it as a job — he genuinely wants to help people and make life easier. We’re really happy with his service and will definitely call him again for any future plumbing needs. Highly recommended!
Scott came to fix a tap and fixed up the tap, the basin in the barhroom, toilet. Very quick and professional and super clean with his work. Above and beyond and would recommend!!!
Response from the owner:Thank you so much for the glowing review, Konsize! I'm thrilled to hear that Scotr did such a great job fixing everything up for you. If you ever need more plumbing work done, don't hesitate to reach out. We're always here to help. Contact Guardian Plumbing and Gas Services for all your plumbing needs! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Highly recommend Scott and the team who massively helped us out with shutting down a leak quickly and replacing our hot water system.
Response from the owner:Thank you for the glowing review, Emilia! We're delighted to hear that Scott and the team were able to assist with your leak and hot water system efficiently. If you ever need any more plumbing work done, don't hesitate to reach out - we're always here to help! Contact Guardian Plumbing and Gas Services for all your plumbing needs. - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scott is an excellent plumber, his communication, knowledge and expertise about blockages and plumbing was very informative. He was able to diagnose our plumbing issues and provide evidence and advice for rectification.
Response from the owner:Thank you so much for your kind words, Athan! We're delighted to hear that Scott provided top-notch service and valuable insights for your plumbing needs. If you ever need help in the future, don't hesitate to reach out. Guardian Plumbing and Gas Services is always here for you! - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
Scott is a brilliant plumber! He is honest and reliable and will offer good advice as well as doing a great job. I highly recommend Scott!
Response from the owner:Thank you so much for the kind words, Marc! We're thrilled to hear that you had a great experience with Scott. If you ever need plumbing work in the future, don't hesitate to reach out. Guardian Plumbing and Gas Services is always here to help. - Guardian Plumbing Team

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Guardian Plumbing and Gas Services
https://www.guardianplumbing.net.au/
admin@guardianplumbing.com.au
1300 138 973
1 Elmie Street Hawthorn, VIC, 3122, Australia
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A Letter from Our Founder

Hi, I’m Scott Berkefeld, owner of Guardian Plumbing & Blocked Drains.

I grew up in Melbourne’s Inner East and started my plumbing apprenticeship in 1989. I learned the trade the old fashioned way, with mentors who taught me the value of honesty, respect, and doing things properly. After years working across Melbourne, I found my passion in residential maintenance plumbing. I loved meeting people, solving problems, and fixing issues others could not.

Guardian Plumbing was built on a simple promise: treat people fairly, do quality work, and always be honest. When I walk into a home, I treat it like my own. I explain the problem in plain English, give real solutions, and work efficiently to keep costs down. Nothing gives me more satisfaction than a customer saying they finally found a plumber they trust.

I have spent more than 35 years on the tools. I have managed large teams, sat on an Australian Standards committee, and helped customers who were told they needed tens of thousands of dollars in work when they didn’t. My job is to protect your home, give you the right advice, and deliver work that stands the test of time.

Thank you for supporting a local family business. It means the world to me, my family, and our team.

Scott
Owner, Guardian Plumbing & Blocked Drains

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Our Commitment to You

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Clear Communication

We explain the issue, the solution, and the costs before we start.

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Reliable Service

We arrive on time, give courtesy calls, and respect your schedule.

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High Quality Workmanship

Every job meets strict Australian Standards and uses approved materials.

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Safe and Respectful Practice

We keep your home tidy and leave every space cleaner than we found it.

Ready for Stress Free Plumbing in Hawthorn and Melbourne’s Inner East

If you want honest advice, high quality workmanship, and a plumber who genuinely cares, Guardian Plumbing & Blocked Drains is here to help. Whether it is a blocked drain, burst pipe, hot water issue, or emergency repair, we respond fast and fix the problem properly the first time.

Get in touch with us online or call 1300 138 973 to speak with our team today.