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Testimonials

Check out what our customers have to say! Our testimonials page is filled with experiences from people who’ve seen first-hand how we can make a difference.

Anna R
Anna R
00:20 02 Feb 24
Thank you Scott for your fast and knowledgeable repair. Will be the first person I call next time I have a leak in my place. Much appreciated
Heather Lacey
Heather Lacey
23:52 31 Jan 24
Scott is a really great plumber. He managed to navigate the unexpected difficulties with our new but old strata property’s challenges in relation to water meters when we called him out to fix a leaking shower. He also correctly identified and fixed the shower issue!He also fixed our kitchen drain so as to eliminate very worrisome gurgling noises that we feared were caused by blockages-but were not.Scott is a plumber with excellent knowledge and is a really nice fellow!Highly recommend!
Simon Hendon
Simon Hendon
23:01 28 Jan 24
Quick, honest and reliable. Has serviced my home for odd jobs and always professional each time.
Alexis Arrowsmith
Alexis Arrowsmith
23:20 27 Jan 24
Lovely experience, Scott was really quick to respond, provide info and quote and attend to find the right solution for us. Highly recommend.
Conrad Parsons
Conrad Parsons
23:37 24 Jan 24
When you find a great plumber you keep them. Scott is a genius. Clever, knowledgeable, honest and thorough.
Angela Thiel
Angela Thiel
05:34 24 Jan 24
Scott was fantastic. He was punctual, informative, friendly and helpful and fixed the issue super quickly. I highly recommend his services.
Felicia Lazar
Felicia Lazar
03:57 13 Jan 24
Highly recommended! Scott did an excellent job, was fast, professional, & knowledgeable, and we’re having him come back to take care of a larger body corp job. We won’t be using any other plumbers!
Craig Woolley
Craig Woolley
23:51 11 Jan 24
Problem solves with his customers interests front of mind – have used Scott and Guardian for many years, jobs are always efficiently and effectively completed. Highly recommended.
John Cade
John Cade
00:46 09 Jan 24
Extremely quick and professional service
Felicity Farmer
Felicity Farmer
23:38 13 Dec 23
Bobby Chen
Bobby Chen
22:47 13 Dec 23
Very happy with our service from Guardian Plumbing & Blocked Drains, they were quick in getting someone out to us and Scott was friendly, helpful and fixed our leaking sink with minimal fuss.
Michael J. Lutman
Michael J. Lutman
03:06 06 Dec 23
Great service. Good communication across the project and friendly. Made it all happen and didn’t try and zing us for extra expenses parts. Recommend
Eunice Chin
Eunice Chin
00:08 06 Dec 23
friendly and gave good advice
Ed Wilcox
Ed Wilcox
00:44 01 Dec 23
First class and rapid plumbing solution from Scottie – very much appreciated!
Lila Lyon
Lila Lyon
02:17 30 Nov 23
Scotty was so helpful! He had amazing communication and came to fix our issue promptly
Ethan Kalms
Ethan Kalms
01:21 28 Nov 23
Scott is great
Marie Tratt
Marie Tratt
00:32 28 Nov 23
Thank you Scott.On time, Great communication.Great Service. 👍
Phillip Cooper
Phillip Cooper
23:57 27 Nov 23
Scott is very professional. He turns up on time and not only does a great job, but thoroughly cleans up after. We have used Scott for gas connections and a new kitchen install and would highly recommend using his services.
Mark Ham
Mark Ham
03:02 23 Nov 23
Leek between cistern and bowl was fixed in no time at all with no further issues.I needed Scott to return to seal a leek at the pan outlet which just decided to appear after he left.He returned later that day without delay an stopped the leek.I would certainly recommend Guardian Plumbing & Blocked Drains for any plumbing work you may require.
Russell Smelter
Russell Smelter
00:46 16 Nov 23
Scott is always courteous, professional and reliable. His work is first rate. I highly recommend Guardian Plumbing & Blocked Drains.
Srimayee Vaidyanathan
Srimayee Vaidyanathan
22:39 15 Nov 23
Efficient service, very satisfied with our kitchen tap replacement!
Dawn O'Neil AM
Dawn O’Neil AM
03:08 31 Oct 23
Scott is a great tradesman always efficient and does a quality job with no fuss. Best in town!
Alasdair McMillan
Alasdair McMillan
02:11 26 Oct 23
Scott responded to our issue quickly, he knew how to fix it straight away, no fuss. Very happy
Emma Warren-Smith
Emma Warren-Smith
04:51 16 Oct 23
Same day service. Very professional and went above and beyond.
Geoff Daley
Geoff Daley
09:49 11 Oct 23
Scott fixed our toilet (two other plumbers had told us we just had to put a new one in) and then fixed our hot water service; both times efficiently and he is so pleasant to deal with.
Prue Morgan
Prue Morgan
00:15 11 Oct 23
Great prompt response to plumbing needs. Efficient as always!
Kim Bradey
Kim Bradey
00:38 09 Oct 23
Prompt, fast efficient service with a smile.
susie su
susie su
00:16 05 Oct 23
Scott arrived on time, assessed the issue quickly, and explained the necessary repairs to us nicely. I highly recommend this plumber to anyone in need of reliable and trustworthy plumbing services.
Michael Murphy
Michael Murphy
08:38 27 Sep 23
Scotty from Guardian did an excellent job. He gave good advice, helpful suggestions and found the best way to solve our issues. Very happy with his work! He was prompt and let us know he was on his way just before coming over. Recommended!
Rosemary Steinfort
Rosemary Steinfort
02:32 27 Sep 23
Very happy with the service. Highly recommend and will be using the service again.
Stewart
Stewart
02:36 26 Sep 23
We’ve used Guardian a couple of times for repairs. the service and reliability has always been terrific.
Michael McNamara
Michael McNamara
01:18 19 Sep 23
Timely, efficient, effective
shane mullaney
shane mullaney
23:43 17 Sep 23
I use Guardian Plumbing & Blocked Drains for both my business & home plumbing needs. Excellent service & quality.
Andrew Menzies
Andrew Menzies
23:36 03 Sep 23
Scott was brilliant. On time and super efficient.
Kirsten Noffke
Kirsten Noffke
03:38 31 Aug 23
Could not rate this company higher. Scott was incredibly professional, charismatic and no job was too much hassle. Every plumbing concern was fixed in record timing and incredibly clean whilst in the process. Thanks guys!
Desmae Grieve
Desmae Grieve
05:41 28 Aug 23
Scott has helped us with many plumbing issues for the past 10 years. He is always responsive, punctual and provides an exceptional level of quality service. We will continue to rely on him for all of our plumbing needs.
Kevin Zhang
Kevin Zhang
01:52 28 Aug 23
Nick H
Nick H
00:13 28 Aug 23
Replaced a faulty tempering valve. We can have hot showers again. Great service. Highly recommend. Will definitely use again. Thanks Scotty. Much appreciated.
Tori C
Tori C
03:18 26 Aug 23
Scott was great, very efficient, easy to deal with and gave us lots of information about our drainage that we had no idea about. Will recommend him to family and friends.
John McDonald
John McDonald
02:41 04 Aug 23
Scott refurbished an aging toilet cistern and replaced rusty clogged pipes. Very happy with the work.
Shiran Olagama
Shiran Olagama
01:35 03 Aug 23
Scott did a fantastic job for multiple issues we had including some trickier problems. He is friendly and reliable and I would not hesitate to recommend him
Peter Knell
Peter Knell
22:58 01 Aug 23
Scott was awesome!
Robyn C
Robyn C
23:19 27 Jul 23
Fantastic professional service, Scott is very responsive and knowledgeable. Have used several times and will use again.
Sharyn Mackechnie
Sharyn Mackechnie
00:59 26 Jul 23
What a great experience with Scotty! He was friendly, efficient and very importantly completed all the jobs in a really professional manner. The jobs were not easy, but he had ideas as to how to overcome the issues that an old house had to offer. Would thoroughly recommend him and his company, Guardian Plumbing & Blocked Drains. Thanks, Sharyn and Andrew.
Phoebe Fitzpatrick
Phoebe Fitzpatrick
03:29 19 Jul 23
Can’t fault, Guardian, plumbing, from the lovely ladies who answer the phone to Scott who came and fixed our bathroom, vanity taps, and while fixing them noted that the hoses needed replacing which saved us the stress of having to go through broken hoses one day. Definitely a cat above the rest.
Louise
Louise
00:30 19 Jul 23
Scott did a great job removing my hot water service, installing a new one , replacing corroded galvanised pipe and organised removal of the old service. Scott was here when he said he would be and even came to turn down the hot water as a follow up. Excellent professional service.
Rheno Anderei Reinantha
Rheno Anderei Reinantha
23:37 18 Jul 23
Jonathan Clark
Jonathan Clark
22:53 14 Jul 23
Excellent plumbing service. Thanks
P Young
P Young
05:33 14 Jul 23
Scott was fantastic! Amazing service. Had issues trying to get my hot water cylinder to fit in a tight space but he managed it in the end. Highly professional, down to earth, and knowledgeable. Quality work! I would highly recommend Scott to everyone and will definitely get his help again if I have any other plumbing issues.
Prabhatha Nimmalagadda
Prabhatha Nimmalagadda
02:38 13 Jul 23
christine
christine
00:25 13 Jul 23
We have had Scott to look into different plumbing issues over the years. He is responsive, on time and knowledgeable. We have had one ongoing toilet issue that other plumbers have assessed as not fixable that we should consider renovate the whole bathroom until we met with Scott. With Scott’s expertise, he came up with ingenious solutions for the problem.
Yann Bounya
Yann Bounya
00:51 07 Jul 23
We used Guardian services to solve our tempering valve issue.Scott was super helpful, punctual and professional. He got straight to the issue and solved it very quickly.Would definitely recommend Guardian Plumbing & Blocked Drains to anyone
Susan Vardy
Susan Vardy
03:38 06 Jul 23
I was really impressed by the effort and patience that Scott put into solving the leak at the back of my toilet cistern, always punctual, efficient, and keen to find a solution that wouldn’t be too costly, it took several trips but he persevered and got there in the end, the invoice was very reasonable too. Scott provides a really great service, I highly recommend Guardian Plumbing & Blocked Drains for professional, quality, cost effective service.
Eloise
Eloise
01:23 05 Jul 23
Scott was super helpful. Organised to come very quickly after we called and fixed the problem with our shower very easily. Very happy!
Regan Cheriton
Regan Cheriton
23:25 27 Jun 23
Scottie has been looking after our plumbing issues for 13 years now and never let’s me down. Always on time and efficiently competes all jobs. 5* service!
Jacob Varughese
Jacob Varughese
04:27 23 Jun 23
Great and reliable service
Katelyn Buntz
Katelyn Buntz
10:21 22 Jun 23
Couldn’t be happier. Communicated clearly while booking and prior to arriving. Arrived on time. Great workmanship. Scott is a champion.
Elise & Ryan Oakley
Elise & Ryan Oakley
09:31 20 Jun 23
Scott from Guardian Plumbing & Blocked Drains was very punctual, reliable and his work was of a high standard. I would recommend Scott if you need a plumber.
Nicole Mellett
Nicole Mellett
05:16 20 Jun 23
Nick Williams
Nick Williams
04:56 15 Jun 23
Scott and his team are always responsive and focussed on providing value to their customers rather than just booking a job. I have used Guardian for more than 10 years where they have helped solve plumbing issues across a number of properties – many older building that are not always easy!Even their call staff are a pleasure to deal with and you know that your enquiries will always be responded to quickly.I can’t recommend Guardian any more highly.
Andrew Mackenzie
Andrew Mackenzie
04:01 15 Jun 23
Plumbing inspection of others work for building permit.
Olympia Pizzica
Olympia Pizzica
00:30 15 Jun 23
Scott provided excellent service in servicing our hot water unit and fixing a leaky laundry tap. On time, efficient and would highly recommend Guardian Plumbing & Blocked Drains.
David Taniar
David Taniar
00:20 14 Jun 23
Scott installed and serviced our gas heater. He did an excellent job; very quick, no mess, all done perfectly. I highly recommend Scott for any gas heating problems.
Gill Stubbs
Gill Stubbs
02:58 13 Jun 23
Great customer service from booking to visit process. Professional and thorough work. Thank you Scott
william davie
william davie
03:18 12 Jun 23
Arrived very quickly and fixed our problem without any mess compared to our last emergency plumber! Even took the time to make sure there were no extra blockages and that our pipes were clear. We had sewerage coming back up through our shower and Scott was able to calming fix it with minimal damage. Would highly recommend 🙂
marian scully
marian scully
05:28 06 Jun 23
Had to have my hot water service replaced. Scott came on time to assess, recommended the new system that had to be ordered in. He came back 3 days later to install the new one. Neat, tidy professional job
Ian Rubinstein
Ian Rubinstein
02:44 25 May 23
Scott is a thorough professional and gets the job done. Effective and efficient
Stephen Kerr
Stephen Kerr
05:07 19 May 23
Scott went above and beyond for us. Professional, very helpful and good value. I would recommend him highly!
Aidan Carroll
Aidan Carroll
03:52 17 May 23
Scott was on time, efficient and great to deal with. Very polite and accommodating.
ms. devie
ms. devie
01:11 12 May 23
Professional company, Scotty took time to assess what was needed. He was reliable and willing to go extra mile to get job done. Also great with dogs 🤣 I highly recommend for any of your plumbing needs/services. Support Local business. Thanks again, Dev (Malvern)
Tania M
Tania M
11:24 11 May 23
Scott came by within the hour and was very helpful, efficient and professional. He gave me good advice and fixed the problem in no time (clearing a blocked drain with high pressure hose, caused by tree roots). I would highly recommend Scott at Guardian.
Dean Tey
Dean Tey
00:45 11 May 23
Scottie was a consummate professional and highly experienced. He detected the problem and fixed up a gas leak at our gas meter promptly. Highly recommend – thanks Scottie!
Julia Vardon
Julia Vardon
07:58 10 May 23
Scotty was fantastic, on time and even came prepared with a vacuum to clean up!! The job done was awesome!!! Would definitely recommend
Mario
Mario
00:36 09 May 23
Scott really knows his stuff. He sorted out a hot water issue that we had for years. We are really grateful. I would highly recommend Scott. We found him to be professional and reliable.
arlene coonan
arlene coonan
02:37 22 Feb 23
I highly recommend Guardian Plumbing & Blocked Drains they are excellent, professional, fast, friendly and the pricing is really good. I had a new shower head put in my bathroom, new washers for leaking taps and taps repaired. Taps that were so old and Scott had a solution and did a terrific job and was so fast, efficient and polite. I have been calling Guardian for my plumbing jobs and also even my wall furnace for quite a few years now of course all jobs with excellent results. Amanda who took my booking makes it so easy and is just so helpful and professional.I have have other tradies from Guardian and the are also brilliant. When you need plumbing don’t hesitate give Guardian a call you will not regret it. I guarantee you will not be disappointed. Thankyou Guardian
Darcy Lechte
Darcy Lechte
00:31 02 Feb 23
Guardian Plumbing & Blocked Drains were quick to respond to my call, promptly onsite and transparent with costs. Couldn’t ask for anything more in a plumber!
Catherine Fitz Gibbon
Catherine Fitz Gibbon
08:06 22 Jan 23
I chose Guardian Plumbing & Blocked Drains in late December 2022. The problem with a burst pipe under my loungeroom slab was fixed promptly and to my absolute satisfaction. I was delighted with the work, service and site tidiness. Scotty is highly experienced, and a safe pair of hands. He and the firm are a pleasure to deal with. I will offer them all future work.
Kat Safran
Kat Safran
13:32 10 Nov 22
Scott was really honest, reliable and reasonably priced. He provided helpful advice and dispelled a previous plumber’s lie that my drains were collapsed and needed to be completely replaced. He poked a camera down the inspection point and showed me the drains were in good condition and simply had some thirsty tree roots finding a weak point and creating a blockage. I would recommend this company and use their services again.
Brigitte Stembergar
Brigitte Stembergar
04:25 27 Oct 22
Scott was awesome. Great communication, arrived on time, explained everything, got the job done. Had a leak in the ceiling from an upstairs shower. Scott replaced worn out parts and also gave advice on shower recess maintenance, which will follow up. Very pleased and will use again. Thank you so much!
Matt Harrison
Matt Harrison
22:12 11 Aug 22
We’ve used Scott and his team at Guardian for 12+ years. Always friendly, responsive, and fair prices. A pleasure to work with.
Mary-Anne Dennemoser
Mary-Anne Dennemoser
07:14 14 Jun 22
Scott was professional, punctual and informative. Quotes were provided and there were no surprises. Great organization of service with Amanda, and excellent communication with Scott. A great gas plumber as well. I can highly recommend Guardian Plumbing & Blocked Drains. Thanks Scott and Amanda.
Jo Ryan
Jo Ryan
00:38 15 Dec 21
Scott is the only plumber we would call. He has just helped us with the refurbishment of our bathroom and always has the best advice. We couldn’t recommend him more!—–We’ve completed two extensive Richmond house renovations over the last 10 years and our second renovation was completely managed by Guardian plumbing. Scott was so thorough and patient with us, guiding and advising us. It took 3 years in total and Guardian plumbing was there every step of the way. I couldn’t recommend them more highly. I’ve even joked to Scott that I’m going to miss him and his crew now that it’s all over. Maybe we might be inspired to do a third house!
steph Bielefeld
steph Bielefeld
23:29 11 Nov 21
I don’t normally leave reviews but wanted to mention that Scott was fantastic. His quote to move our gas line was too good to pass up and it was done very quickly and professionally. Communication with the office was also excellent. He also took the time to give us some pointers for our DIY reno and fixed a small leak that wasn’t part of the scope. Definately recommend guardian plumbing.
Joanne Edwards
Joanne Edwards
03:43 21 Oct 21
Mark Bellamy
Mark Bellamy
11:38 04 Oct 21
Had the gas meter moved by the network which required me to use my own plumber to move the connections, the service provided by Amanda (on the phone) and Scott (unfortunately for him – in the rain) was first class. Very highly recommended
Jennifer Brooks
Jennifer Brooks
22:29 10 Jun 21
Johnny Xu
Johnny Xu
02:22 29 May 21
Our sewer was blocked on the first night of lockdown, desperately rang Guardian for assistance and Scott showed up in the morning and fixed the problem within an hour, also gave us advice on heater and other things, top bloke top service. Also thanks to Mandy and Zac for taking our calls.
Sinead Wise
Sinead Wise
03:22 16 May 21
Friday afternoon our hot water stopped working and I called Guardian, my go to plumbers. Zach was absolutely amazing. He finished the job he was doing in the suburb next to us and came straight to our house within the hour. An hour after that our hot water was restored following a valve replacement on our hot water system.Professional, fast and friendly – 10 out of 10 Zach & Guardian Plumbing & Blocked Drains
Rod Jellett
Rod Jellett
01:28 13 May 21
Matthew Cooter
Matthew Cooter
16:50 21 Apr 21
Excellent service! Would recommend. Zac was professional and provided good quality work.
jeanette fry
jeanette fry
23:27 08 Apr 21
Called Guardian Plumbing & Blocked Drains yesterday pm and Zac arrived on time this morning. He attended to all my plumbing issues within the hour. It’s a pleasure having Scott’s people in the house, boots off at the door, clean up and dispose of waste and all with professionalism and good humour. Thank you Guardian Plumbing & Blocked Drains 💐Jeanette Fry
Garry Bramich
Garry Bramich
22:59 08 Apr 21
A pleasure to deal with. Zac turned up on time and completed the sink installation in our new laundry with no fuss. The workmanship was excellent.
Kelly and Jamie Millard
Kelly and Jamie Millard
09:41 22 Mar 21
Venetia Blackman
Venetia Blackman
04:08 18 Feb 21
Guardian Plumbing & Blocked Drains have provided us with excellent service a number of times over the years. Their recent work was to replace our hot water service and ducted heating unit as well as replacing the tapware throughout the house and repairing some guttering. Zac was extremely professional, efficient, knowledgeable and no fuss. A really fantastic experience.
Lei Pan
Lei Pan
22:18 09 Feb 21
Our hot water heater started to make noises. Zac came in the morning and quickly diagnosed the problem. The new valves work nicely. Zac is friendly and cool to talk with. I highly recommend the business.
Matt
Matt
22:02 27 Jan 21
Always good service and customer support.
Jeey Ghshs
Jeey Ghshs
09:05 27 Jan 21
Used them twice on 2 separate properties, excellent plumbers. One of the jobs I needs urgently which they sorted out quickly with great communication.
Debbie Riordan
Debbie Riordan
08:44 27 Jan 21
Yesterday, I identified a leak under my laundry sink and called Guardian and I spoke with Zac Maywood. I was super-impressed with his professionalism and knowledge. He asked me to send him through some photos. Zac arrived next day and promptly identified the source of the leak in one of the connections and swiftly replaced it. Zac then pointed out an issue with the washing machine waste in that it didn’t have a waste trap and that it might cause a bad odour; I said there had been an offending odour for some time and he offered to install a waste trap, which he then completed. Both jobs were done and dusted within the hour. I was so completely satisfied with Zac’s knowledge and helpful manner that I cannot recommend him more highly ! He is a super-professional and courteous tradie and I highly recommend him.
Louise C
Louise C
04:36 19 Jan 21
Zac was super friendly, efficient, helpful andclean. And happy to answer my many questions! Also great customer service/communication which makes a huge difference too. Highly recommend!
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